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Telemedicine Companies in India

Telemedicine is the delivery of medical services over the phone or the internet. It is a healthcare delivery system that allows health providers to provide care to patients remotely. This includes primary healthcare, such as diagnosis, consultation, and treatment, and secondary healthcare services, such as referral and follow-up care.

Telemedicine in India has many benefits for patients and healthcare providers alike. Telemedicine allows patients with limited mobility access to healthcare services. It also provides healthcare providers with a remote workstation. This gives them an opportunity to diagnose, treat, and refer cases from anywhere in the world at any time of day.

Some telemedicine companies in India have already started providing services during the Covid-19 Pandemic outbreak. The government is working harder to strengthen India’s telemedicine industry, which can benefit from its efforts.

5 Benefits of Telehealth and Telemedicine

  1. Telemedicine is the use of telecommunications to provide medical care.
  2. It is a convenient and cost-effective way for patients who cannot travel to medical facilities to get treatment.
  3. Many telemedicine companies in India offer a wide range of services, including remote consultation, remote monitoring, e-prescription, and e-vocation.
  4. Telehealth allows people who cannot travel to medical facilities to get treatment. It has become increasingly popular as it offers a cost-effective way to access medical care.
  5. With the emergence of technological advancements, people can access healthcare services from anywhere in the world.

Top 4 Telehealth Companies in India for 2024

Plum Telehealth

Plum Telehealth by Plum insurance offers high-quality teleconsultations round the clock. From the convenience of your residence, you may schedule a teleconsultation with your preferred doctor, cutting travel expenses and reducing waiting times at clinics and hospitals by following a few easy steps. You have quicker access to medical treatment if you have access to experts who are located across the country.

Healthcare providers and services are just a phone call away with the Plum app, making the whole process simpler and more accessible. So, choose the doctor you want to speak with, pick a date and time, and you’re good to go. Tap on the ‘Care’ section at the bottom right of the App.


PharmEasy is an (e-pharmacy company) telemedicine services company that offers services for remote consultation, prescription refills, and health checkups. Through its services, patients can access health care from the comfort of their own homes. The company’s services include a wide range of health-related services, including online medical records and video chats.

With PharmEasy’s services, patients can stay connected to their doctors and be confident about their health without having to spend money travelling out of town. As of 2021, PharmEasy covers 1,000-plus cities across India.


Tata 1mg

Tata 1mg, formerly known as 1mg, is a health solutions company that provides medical services such as e-pharmacy, tests, e-consultation, and healthcare content. The firm offers medication information, generic substitutes, home delivery services for pharmacies, FMCG and laboratory tests, and telehealth services.

Tata 1mg is often called India’s Leading Online Pharmacy & Healthcare Platform.

Practo Technologies

Practo, which offers remote consultations with doctors and health practitioners via its platform, is one of India’s most prominent telemedicine firms. Patients can connect with doctors anywhere in India thanks to the company’s services, which are available in over 20 languages.

The platform serves patients, physicians, hospitals, and businesses. Members may video chat with India’s top physicians, get digital prescriptions, order medications, book doctor appointments and lab tests, locate doctors near you, and ask a free health question to them through Practo.

MFine Pvt Ltd

MFine is an AI-powered, on-demand healthcare startup that gives customers access to online appointments and hospital-based linked healthcare. Telemedicine and teleconsulting programs via the MFine app are allowing medical knowledge to reach people much more easily and conveniently.



The telemedicine industry is expected to grow rapidly during the next few years. As the demand for its services increases, the companies operating in this sector will strive to innovate and provide better healthcare solutions for patients everywhere.


Q. How do telemedicine companies ensure the privacy and security of patient data during teleconsultations?

A. Telemedicine companies implement stringent data protection measures, including encryption and secure servers. They comply with legal standards like the IT Act, ensuring patient information is handled confidentially. Regular security audits and access controls further safeguard data privacy.

Q. What are the qualifications and credentials of doctors providing teleconsultations through these telemedicine platforms?

A. Doctors on telemedicine platforms are required to have valid medical degrees and registrations with medical councils. Platforms verify these credentials and often provide details on their experience and specializations. This ensures patients receive care from qualified professionals.

Q. Can patients access telemedicine services for emergency medical situations through these platforms, and if so, how is this managed?

A. While telemedicine is beneficial for many healthcare needs, it's not always suitable for emergencies. However, some platforms offer immediate consultations for urgent care advice and can guide patients to the nearest emergency service. They also have protocols for assessing situations that may require immediate physical intervention.