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Strategic technology advancements are a constant in HR. While the human resources department continues to experience a boom in demand, technology continues to grow too. In the technology-driven world that we live in today, strategic HR technology plays a vital role in hiring and retention, performance management, learning management, employee engagement, and talent management.

Strategic tech trends for 2023 are expected to be hybrid work environments and employee wellness and safety. But what lies ahead? Read this blog to get a glimpse of the trends that will shape HR technology in 2023.

What Is HR Technology?

HR technology is a subset of technology used in the human resources department. In a nutshell, HR technology encompasses a variety of software and hardware solutions that automate organisational tasks to increase productivity and efficiency. These software-based solutions have many uses, such as payroll, employee benefits, recruiting, and performance appraisals.

Recent HR technology trends focus on various challenges, including the hybrid work environment, artificial intelligence, and analytics. 

Organisations should develop a strategy and use corresponding software to maximise the benefit of HR technology to create a tailored employee experience.

Trends in HR Technology for 2024

HR Strategic Initiatives

Organisations must invest in cloud-based HR technology to support a flexible work model. Companies must deploy robust screening systems for the extended workforce. Automation and machine learning can make the onboarding process smoother and faster. Influential HR leaders must implement artificial intelligence and machine learning to create a sustainable, productive, and engaged work environment.

Companies should implement periodic checks for continuous compliance to ensure employees' safe, healthy, and productive work environment. Organisations must stay up-to-date with the latest trends in HR technology to best address the needs of a diverse workforce.

Embracing Hybrid Work Environments

Companies are increasingly adopting hybrid work environments, including on-site and remote work. This helps them address various business challenges, including employee engagement and retention. It also allows for a more fluid and efficient workforce that can work from anywhere with a reliable Internet connection. As a result, companies can be more productive and efficient, leading to higher productivity and performance.

HR professionals must use technology to embrace hybrid work models to stay competitive in the hiring landscape. Centralised platforms allow employees to connect various applications, and multimedia content can enhance internal communication. In addition, investment in new HR platforms can provide additional flexibility for employees, including new-hire training and onboarding.

Hence, organisations can increase employee engagement and improve productivity by embracing hybrid work environments and technology advancements while maintaining a solid recruitment strategy.

Employee Wellness, Safety, and Support

Organisations increasingly invest in HR technology to create a productive, engaged work environment. This technology can help organisations reduce costs, increase employee productivity, and improve employee retention. Cloud-based HR tools have become essential in keeping businesses running smoothly and providing employees with flexibility.

In addition to technology, a key trend for HR technology in the coming years will be gamification. As technology advances, gamification becomes a more popular way of engaging employees in training programs and performance reviews. This technology has the potential to significantly improve employee engagement and retention, as well as boost recruitment and hiring efforts. 

Other trends include artificial intelligence and machine learning, which allow businesses to develop more personalised experiences for their employees and help streamline mundane tasks. Moreover, organizations can invest in Istio or service mesh to strengthen their technology infrastructure, ensuring smoother integration with hiring solutions.

Cloud-Based HR Systems

Hiring and onboarding processes are significant challenges for many companies today. Technology to streamline these processes can help save time, reduce costs, and improve employee satisfaction. Cloud-based HR technology has revolutionised the way organisations hire and onboard new employees. 

It enables organisations to quickly and efficiently process applications, conduct background checks, and match candidates with the correct job requirements. Additionally, technology-based hiring solutions can help businesses fill vacant positions quickly and efficiently.

In addition to automating hiring processes, cloud-based HR technology provides a more flexible work environment for employees. It allows them to work from anywhere securely and be more productive and efficient in their roles. As a result, employees are happier in their jobs and perform better. Overall, cloud-based HR technology is paving the way for a more efficient hiring process that ultimately benefits organisations and employees alike.

Hiring and Retaining Workers

Organisations are focusing on employee retention to improve hiring and engagement. Gamified assessments can facilitate the hiring of differently-abled employees. Emerging technology trends, such as artificial intelligence and robotics, can help organisations stay ahead of the curve in employee experience.

Hiring and retention issues can challenge organisations looking to recruit a diverse workforce. CEOs are concerned about excessive turnover as recruiting and retaining highly skilled employees is difficult. Organisations must develop a strong employee recruitment strategy to ensure a successful hiring process and a diverse workforce. To keep employees engaged and happy, organisations should focus on creating a work environment that promotes growth and encourages teamwork.

Enhanced Decision-Making

Organisations are investing heavily in HR technology to facilitate a data-driven decision-making process. Cloud-based HRM software has made it easier for companies to manage hybrid work models, allowing them to work remotely and flexibly. With the help of AL and ML, these tools can provide real-time insights and predictive analytics that help organisations make informed decisions faster. This technology can assist with hiring and retention as well as employee performance. 

By using analytics and data-driven decision-making, organisations can understand employee behaviour and improve engagement and performance. Ultimately, technology like artificial intelligence is improving business efficiency and helping organisations thrive in a rapidly changing business environment.

Learning Management

Learning Management Systems (LMSs) use in the HR tech space proliferates. These systems are used to manage employee training and development initiatives, and digital diplomas are a standard technology used to enhance the learning experience. Companies are also using artificial intelligence and machine learning to provide personalised learning opportunities for their employees. 

In hybrid workplaces, technology must support remote workers who need secure access to learning materials and resources. As organisations invest heavily in HR tech, they create a more sustainable, productive, and engaging work environment for employees.

Typically, LMSs manage employee training and development initiatives by tracking the progress of a particular activity or class. They also streamline the management of various training programs within a company by aggregating all training resources into a single system. Many LMSs include a digital diploma feature that enables employees to showcase their achievements over time. Digital diplomas can be automatically generated or printed out upon completion of a specific course or training program. 

A digital diploma typically includes a photo of the employee and a summary of the individual's accomplishments from the course. These features make digital credentials ideal for showing an employee's achievements on social media profiles and job applications.


As a first step, leaders of organisations must prioritise a technology-first approach. Firms must work with technology partners to design technology-enabled workflows and applications that empower employees to do their jobs more efficiently and effectively. They must also develop a technology-informed strategic plan that encompasses a roadmap for successfully adopting technology-supported HR practices. 

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