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Introduction to Group Health Insurance

In today's fast-paced business environment, the well-being of employees has become a paramount concern for companies across India. Group health insurance emerges as a cornerstone of employee benefits, offering a safety net that fosters a healthier, more secure workforce. At the forefront of this revolution is, a pioneering platform committed to insuring millions by simplifying access to comprehensive insurance solutions.

Understanding Medical Expenses Coverage

Group health insurance is designed to provide medical expense coverage for employees, ensuring they receive timely and adequate healthcare without the burden of high costs. This coverage extends from routine check-ups to emergency medical procedures, encapsulating a wide range of healthcare needs that modern employees might face.

Overview of Medical Expenses Covered

The spectrum of medical expenses covered under group health insurance is broad, aimed at addressing various healthcare requirements. These typically include hospitalisation charges, day-care procedures, maternity benefits, pre and post-hospitalisation expenses, and even advanced treatments requiring specialised care. Such extensive coverage ensures that employees can access the best possible care without worrying about the financial implications.

Why Having Group Health Insurance is Important

For businesses, especially in a competitive landscape like India's, group health insurance is not just a perk but a strategic tool. It aids in attracting and retaining top talent by signalling a company's investment in its employees' health and well-being. Moreover, it underscores a commitment to creating a supportive workplace culture, directly contributing to enhanced job satisfaction and productivity.

Key Features and Benefits of Group Health Insurance Policies

Group health insurance policies, particularly those curated by, stand out for their comprehensive nature and user-centric design. Key features include:

  • Comprehensive Coverage: Extending beyond basic medical expenses to include wellness programs, mental health support, and chronic disease management.
  • Cost-Effectiveness: Offering more affordable premiums compared to individual health insurance plans, without compromising on the quality of care.
  • Immediate Coverage for Pre-existing Diseases: A significant advantage, ensuring employees are covered from day one.
  • Family Coverage: Many plans extend benefits to include family members, providing peace of mind for the entire family.

Comprehensive Coverage Details’s group health insurance plans are meticulously designed to cater to the diverse healthcare needs of employees. Coverage includes hospitalisation due to illness or accidents, outpatient department (OPD) expenses, maternity and newborn baby cover, dental treatments, and optical care. This broad scope ensures that employees are protected against various health-related financial risks.

Cashless Claim Process

One of the most notable advantages of these insurance policies is the cashless claim process. It allows employees to receive necessary treatments without paying upfront, as the insurer settles the bill directly with the hospital. This feature is particularly beneficial during emergencies, where immediate medical attention is paramount, and financial concerns are secondary.

Flexible Terms and Added Benefits

Plum’s group health insurance plans are distinguished by their flexibility. Employers can customise policies to match the specific needs of their workforce, adding or removing coverages as required. Added benefits might include wellness programs, teleconsultation services, and health check-ups, which play a crucial role in promoting preventive healthcare.

Understanding Key Inclusions in Group Health Insurance Policies

Key inclusions typically cover a wide range of medical treatments and procedures, ensuring employees have access to comprehensive healthcare services. These include but are not limited to hospitalisation expenses, maternity care, mental health support, and alternative treatments recognised under AYUSH (Ayurveda, Yoga & Naturopathy, Unani, Siddha, and Homeopathy).

Knowing Key Exclusions in Group Health Insurance Policies

While group health insurance offers extensive coverage, certain conditions and treatments are excluded. These often include cosmetic surgeries, dental treatments (unless resulting from an accident), self-inflicted injuries, and illnesses caused by substance abuse. Being aware of these exclusions is crucial for both employers and employees to manage expectations and understand the policy's scope fully.

The Process of Applying for Group Health Insurance

Applying for group health insurance through platforms like is streamlined and digital-first. Employers are required to provide minimal documentation, facilitating a hassle-free enrollment process for their workforce. This ease of application underscores Plum’s commitment to making health insurance accessible and uncomplicated.

Claim Procedures for Group Health Insurance

Navigating the claim process in group health insurance is made straightforward and user-friendly, especially with the digital-first approach adopted by Here's a closer look at the two primary types of claims: cashless and reimbursement.

Raising Cashless Claims

The cashless claim process is a hallmark of convenience, allowing employees to receive medical treatment without the need to pay out of pocket. At the time of admission, the insured individual simply presents their health insurance card along with a valid photo ID at the network hospital. The hospital coordinates directly with the insurance provider to settle the bills, subject to the policy terms and conditions. This process not only streamlines medical emergencies but also provides immense relief to the patient and their family during stressful times.

Raising Reimbursement Claims

In scenarios where treatment is obtained from a hospital outside the insurer’s network or in cases where cashless treatment is not an option, the reimbursement claim process comes into play. Here, the insured pays for the treatment upfront and later submits a claim to the insurance provider for reimbursement. The claim submission involves providing all necessary bills, medical reports, and a filled claim form, ensuring a smooth and transparent reimbursement process.

Documents Required for Making a Claim

The documentation required to facilitate a claim is crucial for a seamless process. Generally, this includes:

  • Duly filled and signed claim form.
  • Medical bills and receipts.
  • Detailed hospital discharge summary.
  • Prescriptions and corresponding pharmacy bills.
  • Diagnostic reports (if any).
  • A copy of the insured's ID proof.


In the realm of employee benefits, group health insurance stands out as a beacon of support and security. Platforms like play a pivotal role in demystifying insurance for businesses, making comprehensive coverage accessible and manageable. Such insurance policies not only safeguard the health and financial well-being of employees but also enhance the employer's brand as a caring and responsible entity.


What plans come under employee health insurance?

Under employee health insurance, plans typically include group health insurance, group personal accident insurance, and group term life insurance. Specialised options like super top-up insurance also offer extended coverage, ensuring a wide safety net for employees.

What is covered under a typical health insurance plan?

A typical health insurance plan covers hospitalisation expenses, day-care procedures, pre and post-hospitalisation costs, maternity benefits, and more. Advanced treatments and wellness programs are also increasingly becoming part of the coverage, reflecting a holistic approach to health insurance.