Read more of your interests, read less insurance paperwork
Ditch the paperwork with Plum's group health insurance
Click here to know how Plum helps 3000+ HRs ➝

Accountability is a critical factor that determines the success of any organization. Failing to create accountability at work can lead to several issues, most importantly, employee dissatisfaction and lack of motivation.

Regarding businesses, accountability is vital in ensuring the company's performance. A culture of responsibility within an organization determines whether employees are encouraged to take on challenging tasks or discouraged from doing so. 

The culture of accountability at a company can also determine how well team members work together. Most importantly, it helps employees feel supported as individuals and as part of a larger team (Benson & Mitchell, 2015). 

If you run your own business, accountability is crucial for ensuring the success of your organization. But forming an influential culture of accountability can be challenging. 

How to create a culture of accountability

Creating a culture of accountability means setting the right expectations, holding employees accountable, and ensuring that all employees receive the necessary training and development to perform their jobs.

 - Get everyone on board with the company's culture policy.

 - Develop clear expectations for employees and hold them accountable to these expectations.

 - Ensure your employees have the necessary training and development to perform their jobs. This includes providing consistent feedback and guidance on improving as a team.

 - Think of ways to reward employees for taking ownership of their work and meeting expectations. This could be through incentives or bonuses.

 - Disciplinary actions should be consistent with the company's culture policy and fair and balanced.

Define workplace expectations

Defining clear and consistent workplace expectations is essential to create a culture of accountability. These should include behaviour and performance expectations; it is also beneficial to set rules and consequences for breaking them. 

Creating a culture of accountability can be challenging, but it's worth it if it leads to improved performance. It is essential to provide clear guidelines and feedback on performance over time to help employees improve their performance and to ensure accountability and transparency.

Set strong goals

Setting goals is crucial in creating a culture of accountability in any business. Setting clear goals and making plans to achieve them is one of the ways you can create this culture. Making sure everyone involved in your goals is on board with your dreams and committing to timelines will help you stay focused and motivated. 

Creating a system where people can report progress or failures to ensure everyone is working towards the same goal can be helpful. By setting goals and creating a culture of accountability, you can reduce stress and reach your goals faster and with less effort.

Monitor progress

Creating a culture of accountability means ensuring everyone is accountable for their actions and meeting their goals. To make this, monitoring progress and making adjustments as needed is essential. One way to do this is by tracking employee performance, customer satisfaction, and financial results. 

By monitoring these metrics regularly, you can determine whether your business is achieving its goals and identify areas for improvement. Another way to create accountability in your business is by creating a clear line of authority for each role within the organization. This ensures accountability at all levels of the organization and that all employees are held accountable for their work. 

By creating a culture of accountability within your business, you can ensure that it operates at its fullest potential.

Encourage commitment

Creating a culture of accountability requires commitment from all levels of an organization. Encouraging responsibility is one way to make such a culture. You can do this by setting clear expectations and enforcing them through consequences, creating a system of checks and balances that allows employees to report wrongdoing, and encouraging employees to take responsibility for their actions. This will help employees feel responsible for their actions and avoid taking shortcuts.

Another way to create a culture of accountability is by creating a culture of continuous improvement. By constantly evaluating what they are doing, organizations can ensure they are staying on track with the goals outlined in their mission statement and vision statement. By encouraging commitment and accountability in your business, you will create a workplace where employees are motivated to do their best work and take pride in the team's accomplishments.

Communicate consequences

Communicating the consequences of performance is essential. Clear expectations and consistent timelines help ensure that everyone stays on track. But when it comes to enforcing consequences, you must be firm but fair. Failing to enforce accountability can lead to chaos and disorder in your business. Instead, be honest and consistent in your disciplinary process. 

Instead of imposing arbitrary punishments, follow an established procedure for dealing with employees who consistently fail to meet expectations. This will ensure that you always apply the same rules across different situations.

Show leadership

Leadership is vital to creating a culture of accountability in any organization. Leaders play a critical role by setting an example, demonstrating responsibility, and providing feedback and support to their team. Leaders must be available to answer questions and provide feedback. By taking on these responsibilities, leaders empower their teams to strive for improvement and accountability.

Leaders should also remember that accountability lies with the entire team, not just the individual positions. By overseeing the performance of all employees, leaders can ensure that the business is meeting its goals and staying on track. Companies can effectively create a strong foundation for success by leading with accountability.

Take responsibility for mistakes

Creating a culture of accountability means taking responsibility for your actions and identifying who is responsible for what. This can be achieved through specific policies or procedures and constructive feedback.

Ultimately, workplace accountability requires individuals' clear accountability for their actions and responsibilities. By creating a culture of accountability, you can help to achieve your business goals. Overall, creating accountability in the workplace will help you achieve organizational success and be successful at work.

Gather feedback from employees

Feedback is an essential part of creating a culture of accountability. Gathering employee feedback and seeking their input can help you make decisions that will improve the overall quality of your business. By asking them how they feel about their work and what they think could be improved, you can gain insight into how you can improve your organization.

It's vital to learn from your employee's perspectives and the best decisions for the long-term success of your business. By regularly gathering feedback from your employees, you will be able to identify areas for improvement and adapt your strategies accordingly.

Hire the right employees

Hiring the right employees is critical to establishing a culture of accountability in your business. The wrong person can bring negative attention to your business, so choosing wisely is essential. When interviewing candidates, ask about their attitude towards accountability and how they have handled difficult situations. It's also necessary to provide guidance and training on accountability policies and procedures and enforce them consistently. Finally, creating a culture of accountability will help your business achieve its goals and stay healthy.


An accountability culture can help you reach your goals and work efficiently. Remember, it takes time for a new culture to form. Expect gradual changes in the first few weeks of implementing accountability culture changes. But once they become part of your company culture, the results will be more than worth it. 

If you're looking to improve employee accountability, we've some suggestions to help you build an accountability culture in your business. Want to know how you can implement these changes in your organization? Read on.

Tweet to Plum.