A group health insurance is a health insurance plan that covers a group of people who work in the same organization. A group health insurance plan can additionally cover the family members of the employees, including spouse children and parents (earlier we wrote about How group health insurance work is a must read, if you haven’t already).
One of the advantages of a group health insurance plan is that it allows organizations to customize the plan as per their need. But that also means that the organization needs to figure out the last possible detail of the plan.
Most of the leaders who are setting up group health insurance plans do so for the very first time, and hence are not aware of common insurance parlance. Hence they rely heavily on the insurance company’s recommendation. With the intent of minimizing the cost of insurance, many a time they end up choosing an insurance design that will severely restrict the employees (and their family members) from using the insurance.
One of the most common design mistakes that we have seen organizations make is choosing an insurance plan where the room rent & ICU limits are inadequate. Either too low that severely restrict employees to use the insurance or too high that shoots up claims cost as much as 2x.
Insurance plans normally come with a limit on room rent and ICUs, which is generally in the range of 1% to 2% of sum insured. Here is how room rent limit works.
Typical room rent for private ward in a category-A hospital (such as Fortis, Manipal, etc.) in Bangalore is ₹8,000 per day. Let’s say I get hospitalized for 5 days, and my per day room rent is ₹8,000, and my total hospital bill is ₹2 Lakhs (i.e. ₹40,000 for room rent, and ₹1.6 Lakhs for the surgery and other expenses such as diagnostics, pharmacy).
Let’s say you have set up a health insurance that has sum insured (SI) as ₹2 Lakhs, and the room rent submit is set as 1% of SI, i.e. ₹2,000 per day.
The employee would naturally think that he would need to pay ₹6,000/day (₹8000 — ₹2000) for room rent, i.e. ₹30,000 for 5 days, out of his pocket, and the rest ₹1.7 Lakhs will be covered by the insurance company.
But most of us don’t know that room rent and ICU limits come with “proportionate deduction”. Proportionate deduction comes into force when you pick a room with tariff which is above the allowed room rent limit in your policy. It means that the insurance company will cover you for the associated medical expenses in proportion to room rent limit to actual rent paid.
In the above scenario, since the room rent limit was 25% of the actual room that was picked, the insurer will pay only 25% of the entire bill except the MRP products such as medicines. That is, the insurer will pay only ₹65,500, and the rest ₹1.34 Lakhs will be borne by the employee, despite having a policy of ₹2 Lakhs. This generally comes as a big surprise to employees when they eventually make a claim, and hence is the biggest source of dissatisfaction.
Plum recommends all the organizations to think about what kind of hospitals their employees (and the family members) go to, and accordingly decide the right room rent limit for their plan. Here are a few common scenarios.
Tier-1 hospitals’ room rent for private ward is in the range of ₹6,000/day to ₹10,000/day. If you take a sum insured of ₹2 Lakhs, that would mean you need to have a minimum room rent limit of 3%-4%. Most of the insurance plans offer room rent limits of upto 2%. Hence if you are choosing a low sum insured, and your employees tend to visit Tier-1 hospitals, you should take an insurance plan with no room rent limit.
In contrast, if you have taken a sum insured of ₹5 Lakh, you can choose a room rent limit of 2%, and your team would have no challenge at all.
Let’s say your team members generally go to smaller & less-expensive hospitals. The room rent for private ward would be in the range of ₹2,000/day to ₹5,000/day. Hence a 1% to 2% room rent limit (depending on your sum insured) would be enough for your team.
One of the other considerations is the ongoing Covid-19 pandemic. Covid-19 treatment requires patients to choose a private ward (instead of a semi private ward). Hence your employees may not have an option to go for a cheaper room even if they want to.
With Plum, we have built a guided insurance design flow for organizations. It helps organizations to choose the right insurance design that ensures that you don’t compromise your employee experience. If you are an organization that hasn’t set up a health cover yet for your employees, give Plum a shot.
To get started, just visit www.plumhq.com and get started.